Terms & Conditions for ERP Software

Effective: 01 April 2025

1. User Access & Account Responsibilities

• Each user is provided a unique login ID and password.
• Users must keep their login credentials confidential.
• Users are responsible for all actions performed through their account.
• Sharing login information or accessing other accounts is strictly prohibited.

2. Authorized Use Only

• The ERP must be used only for official, academic, or organizational purposes.
• Any misuse of system features or attempts to disrupt operations is prohibited.
• Unauthorized access or hacking attempts may result in legal action.

3. Data Entry and Accuracy

• Users must ensure all entered data is accurate and up to date.
• Any incorrect data must be reported to the ERP Administrator.
• Intentional manipulation or tampering of data is a serious violation.

4. Data Privacy & Confidentiality

• All data stored in the ERP is confidential and protected.
• Users must not download, copy, or share data without authorization.
• The institution is not responsible for breaches due to user negligence.

5. Security Measures

• Users must access the ERP only from secure and malware-free devices.
• Suspicious activity should be reported immediately.
• Users must log out after completing their session.

6. Software Updates & Maintenance

• The provider may update or maintain the ERP periodically.
• Some modules may be temporarily unavailable during maintenance.
• The provider may modify or enhance the system without prior notice.

7. Support & Troubleshooting

• Issues should be reported through official support channels.
• Response time depends on the severity of the issue.
• Users must not modify or attempt backend fixes on the system.

8. Restrictions

• Reverse engineering, copying, or modifying the software is prohibited.
• Unauthorized third-party integration is not allowed.
• Using ERP data for illegal or commercial purposes is strictly prohibited.
• Uploading harmful scripts or malicious content is forbidden.

9. Liability Limitations

• The provider is not responsible for losses due to incorrect data entry or misuse.
• The ERP is provided “as is” and may experience downtime during maintenance.
• Internet or network issues are the responsibility of the user.

10. Termination of Access

• Access may be suspended for violating policies or security rules.
• Users leaving the organization will have access removed.

11. Intellectual Property

• All modules, code, and content belong to Vaishnavi Systems and Solutions.
• Users only receive access rights, not ownership.

12. Acceptance of Terms

• By accepting the Terms, you also accept to receive news, updates, offers/ campaign related SMS, to the mobile phone number provided by you. By accessing and using the Platform and/ or verifying your contact number with us, you explicitly consent to receive such communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.

• You can unsubscribe/opt-out from receiving marketing/ promotional communications, newsletters and other notifications from JITO at any time by following the instructions set out in such communications.